Assistant¶

The Assistant is a chat in the Apisense app. It knows your apiaries, hives, devices, notes and inspections. Ask in your own words, and the Assistant answers in the language of your question.

The Assistant supports, it does not decide

The Assistant helps you find and understand information faster. Decisions about treatments and interventions in your apiary are always yours. When in doubt, consult a veterinarian or an experienced beekeeper.

1. What you can ask¶

Topic	Example question
Apiaries and hives	"How many active hives do I have?"
Devices (Hub, VitalSensor, Scale)	"Which devices have a low battery?"
Notes, inspections and tasks	"When did I last inspect hive 7?"
Weather over the apiary	"Will it rain over my apiary tomorrow?"
Beekeeping knowledge	"How do I recognise varroosis?"
Using the app and devices	"How do I add a new hive?"

You can ask follow-up questions as in a normal conversation. The Assistant remembers what was said earlier in the same conversation.

2. Access and plan¶

The Assistant is available in the AI and Pro AI plans.
Some answers based on device data are available only in the Pro AI plan.
When your plan expires, you can browse past conversations, but you cannot ask new questions, rate or delete conversations.

3. Where to find the Assistant¶

In the mobile app and in the web version, the Assistant is under the Your assistant tab in the bottom menu.

4. Conversation history¶

Open Session history with the menu icon on the Assistant's top bar.
Conversations are grouped by date: Today, Yesterday, Last 7 days and Older. Only groups that contain something are shown.
You can open a past conversation and continue it.
You can delete a conversation from Session history. The app asks you to confirm. Deletion cannot be undone.

5. Languages¶

The Assistant answers in the language you write your question in. The conversation language does not have to match the app language: you can use the app in English and ask in Polish.

6. What the Assistant will not do¶

It does not change data. The Assistant only reads data. It does not add, change or delete an apiary, hive, note, inspection, task or setting. It can tell you where to do it in the app.
It works on text only. It cannot process photos, audio, video or PDF files. If you want a comment on what you see in the hive, describe it in words.
Weather forecast only for apiaries with a Hub. The Assistant knows the forecast for the next 24 hours for apiaries where a Hub is running.

7. What the Assistant can see¶

The Assistant sees the same as you do in the app. If you cannot see an apiary in the app, the Assistant cannot see it either.

Data	Visible to the Assistant?
Your own apiaries, hives, devices	Yes
Apiaries shared with you by another user	Yes, within your permissions
Other users' apiaries you have no access to	No
Your notes, inspections, tasks	Yes
Login data (password)	No
The content of your conversations with the Assistant	Yes (saved in conversation history)

8. Privacy¶

Your conversations stay in Session history until you delete them.
Your data is not used to train other companies' models.
Communication between the app and Apisense servers is encrypted.
Full text: Privacy policy.

9. What to do when the Assistant is wrong¶

The Assistant can misread a question or give an imprecise answer. It writes each answer on the spot, so the same question asked twice can be worded differently, and after your data changes the content can differ too.

Check key data in the app. For example: when the Assistant says the Hub has no connection, look at the Hub status in the app.
Make the question more specific. Add the apiary name, hive number or period ("from the last week").
Rate the conversation. Under the last answer there is a thumbs up and down. The rating applies to the whole conversation; you can add a comment.
Start a new conversation when the current one has gone in the wrong direction.
Report a serious error in the app (⋮ → Send feedback) or to bee@apisense.ai.