Frequently Asked Questions (FAQ)¶
Questions and answers collected during the Apisense 2026 Global Field Validation Study.
Sensors & placement¶
Does the colour of the NFC/QR tag attached to the sensor matter?¶
No. Colour is irrelevant — the sensor–tag pairing is what matters.
Where exactly should the sensor be placed?¶
Vertically, on a brood frame in the nest part of the hive — ideally in the centre or next to the centre.
Can I move sensors up/down when adding boxes?¶
Yes, within the nest. Always add a note about such an action in the app (preferably along with a photo).
Can sensors be installed on non-standard frames?¶
Yes, using zip ties. Please add a note (and preferably a photo) of the sensor after installation.
Can sensors be used in nucs (and other smaller hives) and then moved to bigger ones later?¶
It is recommended to wait with sensor installation until the hive is in its final size (unless you want to use a small size, e.g. mini plus, through the whole season — in such case contact us first).
Hub & connectivity¶
Can the hub be installed indoors or under a roof?¶
No. It must be outdoors for GPS and proper connectivity.
Can I power the hub permanently via electricity?¶
Yes, you can power it via USB-C, as long as it remains outdoors and is uncovered.
How far can the hub be from the hives?¶
Up to approx. 30–40 metres.
The hub is not appearing in the app — what should I do?¶
Follow the instructions in the user manual; you can also ask the assistant in the app for instructions. The general recommendations are:
- Check orientation (logo readable, antennas horizontal).
- Leave it outdoors for ~15 minutes.
- Try USB-C charging.
If it still does not work, contact bee@apisense.ai.
Scale¶
Does the scale need batteries or charging?¶
No, it works automatically once installed and added to the app via QR code.
Which hive should be on the scale?¶
Any sensor-equipped hive — trends matter more than the exact weight of a particular hive.
Data entry & Apisense app usage¶
Do notes have to be added in the field?¶
No. You can add them later with the correct date.
Can multiple people access the same app data?¶
Not confirmed yet — Apisense will follow up by email.
Beekeeping practices¶
Can I use oxalic or formic acid treatments?¶
Yes. Please add a note in the app once doing so.
Can sensors be moved if a colony dies or is lost?¶
Do not move sensors without letting the Apisense team know first! To prevent the risk of disease spread and for data integrity reasons, in such a situation always contact us directly and wait for further instructions.
What about splitting colonies or adding/removing supers?¶
Always add a note on such activities — it supports correct data interpretation.
What if I transport my hives?¶
Transport all hives + hub + scale together and add a note in the app.