Help Center

Here you find answers to questions about the Apisense app, the VitalSensor, the Scale and the Hub. Each article answers one question. If you do not find the answer, write to bee@apisense.ai.

Most common questions

• How to add a hive
• How to add an apiary
• How to add a note to a hive
• How long the first connection of the devices takes
• A device has no connection
• How to replace the batteries
• How much honey a hive gave

Sections

• Apiaries and hives: add, rename, move and delete apiaries and hives.
• Devices: VitalSensor, Scale and Hub. Installation, connection, batteries, LEDs.
• Measurements: what the devices measure and how to read the charts.
• Weight and harvest: Honey Intelligence, weight events, Scale tare.
• Health: disease alerts, treatments, colony strength, Asian hornet.
• Frame photo: show us a frame, we tell you what happens in the colony.
• The colony through the season: queen, feeding, syrup calculator.
• Apiary diary: notes, inspections and tasks.
• Weather: weather recommendations for inspections and honey harvest.
• Alerts: what an alert means and how notifications work.
• Apiary sharing: invitations and access levels.
• Account and plan: creating an account, AI and Pro AI plans, settings, contact.

The research programme (examinations and samples) has a separate section: Research programme.